Frequently Asked Questions

Questions about Making Reservations:

How do I make a reservation at your campground?

1. Click BOOK NOW
2. Select your dates.
3. Tell us the total number of adults, children under age 18 and pets that will be on the campsite.

If you are camping in an RV:

1. Select motorhome, pop-up, trailer, fifth wheel or van camper and indicate the length of your RV.
2. Click Search.
3. All RV campsites have water, electricity and gray water disposal.
4. Based on your decision, you may be able to choose from sizes of campsites (for example back-in or pull through).
5. Additional details are available on the RV Camping page.
6. Click BOOK NOW to indicate your choice.

If you are camping in a tent (Maximum Stay 7 nights):

We offer two different tent camping options.

1. Primitive tent campsites (do not have water/electricity/parking on them, but they are nearby).
2. Deluxe tent campsites have these amenities: water/electricity/parking.
3. If you are tent camping, select the option that best suits the camping experience you want.
4. Additional details are available on the Tent Camping page.
5. Click BOOK NOW to indicate your choice.
6. After you click BOOK NOW, you will see the details of your reservation in the right-hand column.
7. If all the information is correct, click CHECK OUT.
8. Review our policies and check AGREE if you agree to abide by them.
9. Pay close attention to the pet, firewood, and cancellation policies.

Next, put in your credit card number.

You will receive a confirmation in your email that outlines the details of your stay with us.

If you need to talk with us about your reservation or want to make a reservation by telephone,

email us at info@mtgreylockcampsitepark.com

or call us at 413-447-9419 and we will be happy to help you.

I'm thinking about potentially staying for two weeks or more at your campground. How do I make an extended stay reservation?

RV guests wishing to stay longer than 14 days should call our office to discuss availability.

Tent campsites are limited to seven consecutive nights at a time, with a seven-night break before the next reservation.

Can I select my campsite?

No. Our campground stands out because no two campsites are the same. On average, they measure 2,100 square feet. They are spacious, and lush with trees and other plants. Those unfamiliar with our campground often find it tough to picture their RV or tent on a specific campsite, as all they can go by is our campground map, which is only an artist's interpretation of the area.

Rely on your campground owners as we are aware of every inch of this land. To make it simpler for you, we've classified our campsites into four sizes that match the size of your RV (standard back-in, standard pull-through, large back-in, large pull through). You can then let us know in the Special Request box on the booking engine which kind of campsite would make you the happiest.

Even though we are a recreational facility that can host up to 400 people on a summer weekend, we still strive to make our campsites as quiet and private as possible. Provide us with your desired details, such as “near the bathhouses”, “close to the pool and playground”, “shaded”, “sunny”, etc., and we guarantee you will be given the size campsite you ordered with as many of your special requests as we can accommodate.

If you're coming back to stay, you can request particular campsites in the Special Request box and we'll try our best to honor those requests. Sadly, it might not be possible as the campsite is already taken, reserved for a group or blocked off for repairs. Again, trust your campground owners...we want you to be happy and to return often to camp with us.

We are thinking about making a reservation at your campground. Can I come and drive my car through your campground to see your campsites and facilities?

No. Even before COVID, we did not allow visitors to tour the campground unescorted in their cars. We are always conscious of our duties to keep our guests safe. A steady procession of visitors driving through the campground gazing at campsites and people would be annoying and distracting. However, we do tours by appointment on Saturday and Sunday beginning in May. 

Will you be doing tours of the campground this Spring?

Guests must pre-schedule all tours in advance. Beginning in May, there will be tours of the campground offered on weekends. You can book a tour of our facility in advance by phoning the Welcome Center at 413-447-9419. We're keeping up with the COVID safety measures. Tour guests will be welcomed at the gate and asked to park in our Visitor’s Parking Area. At the Outdoor Check-In Station, visitors will receive a map of the campground and an overview of the campground before beginning their tour. 

Everyone is encouraged to take a tour in a golf cart. If that does not work out, we will provide them with a Visitor Pass for their car. Driving tour visitors must go 5 mph on the campground. After the tour, we will be available to answer questions and help with reservations, if desired. Before you leave the campground, return your Visitor’s Pass for your car at the Welcome Center.

Questions about Discounts:

What discounts do you offer?

If you stay with us for six nights, you get the 7th night free. RV campers will get a free visit from our honey wagon during your stay.

We offer a Spring and Fall Weekend Special. Book two or more consecutive weekends and leave your RV on your campsite during the weekday(s) in between for free. You must adhere to the regular check-in and checkout times and may not remain in the RV or visit the campsite during the week, however, once you have checked-in for your initial weekend, you will get to your campsite faster through Express Check-In.

Questions about Group Camping:

I have three or more families that want to camp together. How do I make a reservation, so we are placed near each other?

Please call our office to make a reservation. If we have campsites that are together and fit your camping needs on the days you want to come, then we will temporarily (72 hours) hold them for you. You will be given a link to share with the families joining you on the camping trip, so that they can make their campsite reservation online. Our system then recognizes you as a group and will keep you in the campsites we have assigned to you. Each individual family will check-in on their arrival date.

I am a Scout Troop Leader (or other organized youth/adult group or large family groups). I see you have a large group tent campsite. How do I reserve it?

Please call our office. If the campsite is available, we will reserve it for you. An email containing our Group Reservation Information Packet will be sent to you. This packet extensively explains the Group Tent Campsite, its amenities, regulations, parking arrival/departure rules, and a roster which the Group Leader must fill out and present during check-in. We have experience as Youth Group Leaders and understand what it takes to create an effective and meaningful event for the group, and how life-changing it can be for everyone who takes part. You can count on us to work with you throughout your camping experience. Check out the Group Camping Page for more information.

Questions about MGCP Policies:

Can I bring leftover wood debris from a construction project to burn in the fire pit on my campsite?

No. We do not allow ANY unbagged, outside wood of any kind (split logs, construction debris, pallets, etc.) to be burned onto our land. Our trees are checked twice a year to make sure that they are healthy and to look for any insect infestations that may cause the destruction of our forest. To make sure the campground is kept bug free, only certified kiln dried and bug free wood should be used for fires. We buy large quantities of kiln dried wood from a nearby seller and split it to make it fit our fire pits. You may purchase BAGGED, certified kiln dried and bug free firewood from your local supermarket or convenience store to burn on our campground. You must show us the bag at check-in as we monitor the source of wood at our campsites. Violators of our firewood policy will be asked to leave immediately without refund of their camping fees.

What is your Pet Policy?

We accept two pets per campsite, as long as they are properly behaved. Vaccinations are necessary for dogs, and owners must be able to demonstrate this if asked. Dogs must be leashed and under the control of a responsible person at all times. We advise against using retractable leashes as it's hard to maintain control of the dog. Children who are responsible for caring for a dog should be able to take control of the situation if a problem arises. Make sure you include your pup in all your recreational activities while camping, as they can't be left by themselves in tents, RVs, or tied up on the campsite. Campers must clean up any mess their dogs make in the campsite and around the campground. To keep the bathhouses and other trash containers odor-free, please deposit dog waste in the trash dumpster by the Welcome Center.

Why do you restrict the use of clotheslines?

It may sound like a silly thing to regulate, right? We have three very distinct reasons for eliminating the use of clotheslines on our campground.

1. Nothing is to be attached to or posted on any of the trees on our property. You will see some “pre-existing conditions” on the campground (signs, decorations, etc.) nailed to the trees. Removing these signs and decorations now would leave a hole in the tree and lead to tree damage or death. Hammock hangers are okay as they are “tree friendly”.
2. We do not allow campers to “cut” through each other’s campsites, but it happens. Clotheslines present a hazard for those people, as they may not see them and inadvertently be injured.
3. In the grand scheme, this reason may not be as important, but it's still significant to us. Don't forget - “This isn't a housing development, it's a campground”.

We believe you camp because you want to be surrounded by nature. We don't want the campground views blocked by a line of clothes featuring bright towels, bathing suits, dish towels, sleeping bags, blankets, and damp socks. What should you do with wet items? If you own an RV, we recommend buying a bumper-mounted clothesline or collapsible clothes drying rack that can be installed in a discrete spot on your campsite. In view of COVID, our Laundry Center has clothes dryers that are available for use with a prior appointment.

What is your cancellation policy?

We understand that "things happen" and "plans change" so we have a liberal cancellation policy.

Cancellation Policy: In the event that you need to reschedule or cancel your stay, kindly let us know two days before your intended arrival and we will be happy to adjust your reservation or keep your payment for a future visit. This credit may be used throughout the 2023 and 2024 season. THERE ARE NO REFUNDS.

Can I get mail at the campground?

No. Guests are not able to receive mail, and the campground address cannot be used as a primary address. Camper mail received here will be returned to the sender. Seasonal and Monthly guests may receive packages at the campground. Kindly inform us if you have a package due, since it may arrive at our post office or be brought to our Welcome Center, depending on the carrier. We will either hold the package at the Welcome Center or deliver it to your campsite.

What is your current Visitor Policy?

Who is a Visitor on our campground? Individuals who are not registered on a campsite and come to stay for a period with family or friends. We welcome visitors. The guest will call the office and give the names of the visitors that will come to the campground. Upon the guest's arrival, they will push the button at the gate, be welcomed, and make a stop at the Welcome Center to check-in.

Can I check in early or depart late?

No. Before check-in, we must inspect and clean the campsites that have been vacated by previous guests, plus get the check-in paperwork ready. Since the hill in the campground is narrow and can't easily accommodate two-way traffic, it's important that all RV’s checking-out of the campground have gone before those checking-in try to ascend the hill.

Questions about Campsite Amenities:

What are the amenities at RV Campsites?

Every RV campsite has water, electricity and gray water hook-ups. A maximum of two vehicles, in addition to the camper, will be able to park here. There is a fire ring and picnic table on each campsite. Please double check the RV Camping page on this website for more details. High speed WIFI is available at all the campsites for an additional nominal fee.

Do you have primitive tent campsites?

Our primitive tent campsites are situated on the hilltop and around the pond. There is no access to water or electricity at these campsites. These campsites have water and electricity available nearby. Each campsite has a fire ring and a picnic table. High speed Wi-Fi is available at all the campsites for an additional nominal fee. Consult the Tent Camping page on this website as there are discrepancies in parking and the number of people and tents allowed on these campsites.

What are deluxe tent campsites and where are they located?

These campsites have been converted from small trailer campsites and they are all over the campground. They do have water and electrical hook-ups. Up to two vehicles can be parked on the campsite. Each campsite has a fire ring and a picnic table. High speed Wi-Fi is available at all the campsites for an additional nominal fee. It's important that you check out the Tent Camping page on this website as there are distinctions in the quantity of people and tents accepted on these campsites.

Questions about Campground Amenities:

What is the Camper Assistance Number?

Once you have checked in at the campground, you can use the Camper's Assistance Number 413-447-9419 ext 2 - 24/7 to get ANY assistance you need while you are staying with us. You can use this number to report an emergency, order firewood, make a noise complaint, get tourist information and more!

Do you have laundry facilities?

Yes. We have a Laundry Center on the campground. It has two coin operated washers and dryers.  It is sanitized before and after each use for your safety. We have change, laundry soap and fabric softener available in the campground store.

Do you have a security gate?

Yes, we do. His name is Hercules because he does a “herculean job” of maintaining the safety and security of our campground. When you register, you will receive a gate key to enter the campground, which is free. The gate automatically opens for exiting visitors.

Gate keys must be returned when you leave or you will incur a $25 replacement fee. Gate keys are never to be shared with other guests or visitors. The gate is programmed to allow ONE vehicle in at a time. If two cars try to enter the campground at once, the campground is not liable for any damage to them.

Campers who damage the gate will have to pay for any repairs. If you have not been issued a gate key, or have left it at the campsite or in another vehicle, press the “CALL” button on the gate keypad. Staff will answer the call and will decide whether to open the gate.

What is the difference between gray and black water?

Gray water is “dirty” water that comes from the sink and shower in an RV. Gray water is removed from the RV using a gray water cap and hose. RV owners are prohibited from using sewer hoses to drain gray water. Gray water caps and hoses are available at the campground store. There is a gray water disposal pipe on each RV campsite.

Black water is the contaminated water that comes from the toilet in an RV. We do not have sewers on our campground as we are on the bedrock of Mount Greylock. We have a Black Water Disposal Station that is free to overnight guests as they check-out of the campground. Guests who stay for longer periods of time, such as weekly, monthly, and seasonal guests, can have their black water taken away regularly through scheduled honey wagon visits. Releasing black water on our land will cause serious environmental damage and has serious consequences, including, but not limited to, immediate eviction from the campground.

Let us know if you need help with your gray or black water disposal. Handling this water correctly is vital to protecting our land and your future camping experience with us.

What is Black Water Concierge?

During hectic check-out days, our staff will be at the Black Water Disposal Station to assist you in emptying your black water tank. No need to unpack your sewer hose, gloves or clean out hose, we will use ours. It is quick and easy and virtually eliminates any lines waiting for the Black Water Disposal Station. We wanted to make sure your last thought of our campground wasn't a long wait to empty your tank, so Black Water Concierge was created!

You can even call the Camper Assistance # to see if there is a short wait and arrange to come down when the station is vacant!

Do you have WIFI?

Yes, we offer Wi-Fi for all of our campsites. It is available at no cost to guests at our Welcome and Activity Centers.

Guests wishing to have Wi-Fi at their campsites is $5 a day, $9 a weekend, $12 for three days, $25 a week, or $75 for a month.

Thanks to our campground's Wi-Fi, you can keep learning and working here while immersing yourself in nature.

Our high-speed Wi-Fi enables you to stay longer with a remote connection to your jobs, schools and families.

Questions about Seasonal Guest Campsites:

What is the Season?

Every year, we invite our Seasonal Guests to join us on Friday of Mother’s Day Weekend. They are invited to stay and camp with us until the Sunday after Columbus Day Weekend. This year, they move in on May 7th and leave us on October 16, 2023.

What is the average cost and what is included?

The average base price of a Seasonal Guest campsite is $3000. In addition to the base price, Seasonal Guests are responsible for their electric bills and can select from a menu of additional services they would like to receive. Honey wagon visits, bulk firewood and WIFI are available at additional fees.

Questions from First Time Campers:

What should I do to prepare for a really successful camping trip?

Here are just a few suggestions: New RV or tent owners should be familiar with what they are camping in. We will provide help, but you must come equipped with the tools and a basic knowledge of how to use them. Don't forget to pack tent stakes, guide wires, gray water cap and hose, extension cord, extra length of hose, matches, mallet, screwdriver and dish soap. 

Check out this extensive camping list from our friends at KOA. 

If you forget something, we may have it on the campground and can loan it to you, or have it for sale in our campground store. In addition, we have a Walmart, BJ's, Dick's Sporting Goods, Dollar General and many large grocery stores in the area. 

You can get further information about shopping on camperApp or by calling the Camper Assistance Number (413-447-9419 ext. 2) or stopping by the Welcome Center.